Haulerio ("Haulerio", "we", "us") is operations software for trucking companies. It helps
owner-operators and small fleets manage loads, dispatch, invoicing, driver settlements, payroll,
expenses, and compliance paperwork in one place.
Haulerio is business software. A trucking company (your employer or the company you operate)
creates a workspace, invites its team — owners, dispatchers, drivers, accountants — and manages the
business records inside it. This policy explains what information the service collects, how it is
used, and the choices you have.
2. Information we collect
Account information
Profile details — your name and email address, and your role in the company
(for example owner, dispatcher, driver, or accountant).
Sign-in credentials — a password (stored only as a salted hash; we cannot read
it), or your Google account identity if you sign in with Google. From Google we receive your name,
email address, and a unique account identifier — never your Google password.
Business records your company puts into Haulerio
Loads, routes, stops, brokers, rates, and dispatch assignments.
Invoices, driver settlements, payroll records, and expense entries.
Uploaded documents and photos — receipts, rate confirmations, bills of lading, compliance
documents (for example licenses and medical cards), and similar paperwork.
Voice notes you record to create loads or receipts hands-free.
Information collected automatically
Activity records — an audit trail of significant actions in the workspace (who
created, changed, approved, or deleted business records, and when). Companies rely on this for
accounting accuracy and dispute resolution.
Technical logs — standard server logs such as request timestamps, IP addresses,
and error diagnostics, used to keep the service secure and working.
What we do not collect: Haulerio does not track your location in the background
and does not collect GPS trails from your phone. Navigation features hand the address to your own
maps app — the trip itself is not recorded by Haulerio. We also do not sell personal information or
show third-party advertising.
3. How we use information
To provide the service: managing loads, billing, settlements, payroll, expenses, and documents
for your company.
To keep accounts secure: authenticating sign-ins, protecting against unauthorized access, and
maintaining the audit trail.
To send service emails such as team invitations and password-reset links. We do not send
marketing email.
To operate, troubleshoot, and improve the service using aggregate, de-identified usage
patterns.
To meet legal, tax, and accounting obligations that apply to us or to your company's
records.
4. AI-assisted processing
Some features use artificial intelligence to save you typing: for example, reading a photographed
receipt or a voice note and turning it into a structured expense or load entry. When you use these
features, the photo, audio, or text you submit is processed by our AI service providers solely to
produce the extraction, and the structured result is stored in your company's workspace. Nothing is
processed until you choose to use one of these features, and extracted entries are queued for human
review inside the app before they become final records.
5. When we share information
We share information only with service providers that help us run Haulerio, and only to the extent
needed:
Hosting and infrastructure — our application and database run on secure cloud
infrastructure.
Google — if you choose Google Sign-In, Google processes the sign-in and shares
your basic profile with us as described above.
AI processing — receipt photos, voice recordings, and similar content you submit
to AI-assisted features are processed by our AI providers to extract structured data.
Email delivery — transactional emails (invitations, password resets) are sent
through an email delivery provider.
We may also disclose information if required by law, to protect the rights and safety of users and
the service, or as part of a business transition (in which case this policy continues to apply to
previously collected data). We never sell personal information.
6. Your company controls its workspace
Haulerio workspaces belong to the company that created them. If you were invited by your company
(for example as a driver or dispatcher), keep in mind:
Company administrators control the business records in the workspace, including records that
reference your work — loads you hauled, settlements you were paid, receipts you submitted, and
compliance documents on file.
Company administrators can see the workspace audit trail, which includes actions you take in
the app.
Questions about how your company uses the data in its workspace are best directed to your
company. For anything about Haulerio itself, contact us (Section 13).
7. Cookies and sign-in sessions
Haulerio uses only what is needed to keep you signed in and the service working: a session token
stored on your device after you sign in, and similar local storage for app preferences (like theme).
We do not use advertising cookies or cross-site trackers.
8. Data retention
Business records — loads, invoices, settlements, payroll, receipts, compliance documents, and the
audit trail — are retained for as long as the company's workspace exists, because they are the
company's books. Trucking businesses are generally required to keep financial and compliance records
for several years; Haulerio is built to preserve that history.
Items a company deletes in the app go to a trash area for 30 days before permanent deletion, except
where records are protected because other records depend on them (for example, a load referenced by an
invoice).
9. Deleting your account
You can delete your account at any time from inside the app (Account → Delete Account). When
you delete your account:
Your sign-in is permanently disabled and all sessions are revoked.
Your name and email are removed from the account and your credentials (password and any linked
Google sign-in) are erased.
Business records belonging to the company — loads, invoices, settlements, payroll, receipts, and
compliance records — are retained, because they are the company's required business books. A single
identity note is kept in the company's audit trail so historical payroll and tax records remain
attributable where the law requires it.
If you are the only owner of a company that still has active team members, you will be asked to
hand ownership to someone else (or deactivate the team) first, so the company's records are never left
without a responsible owner.
10. Security
Connections to Haulerio are encrypted in transit (HTTPS/TLS).
Passwords are stored only as salted hashes.
Access inside a workspace is role-based: drivers, dispatchers, accountants, and owners each see
only what their role allows.
Uploaded documents are stored in access-controlled cloud storage, not on the public web.
No online service can guarantee perfect security, but we design for least access and keep an audit
trail of sensitive actions.
11. Children's privacy
Haulerio is workplace software for trucking businesses and is not directed to children under 16. We
do not knowingly collect personal information from children. If you believe a child has provided us
personal information, contact us and we will delete it.
12. Changes to this policy
If we make material changes to this policy, we will update the date at the top and notify company
owners through the app or by email before the changes take effect. Continued use of Haulerio after
changes take effect means the updated policy applies.